When I asked for a reference number for the call was told there wasn't one at which point I just put the phone down as I knew I wasn't going to get anywhere.

Explained the problem, gave them the serial number I received from Amazon which turned out to be not a serial number but a redemption code, which I had to repeat three times to only be told it was wrong and that I needed to go back to Amazon. Went to the Adobe website, found another contact number for customer service, call that, got through to someone who spoke very quietly who I could hardly hear with a very strong accent. Suggested I contact Adobe, gave me a contact number which turned out to be a recorded message saying leave a message, which I did asking someone to call me - never got a call back. Contacted Amazon again, who had no idea what was the problem, had never seen this before.

Looked again the next day, still no download button. Contacted Amazon who said order was still being verified as this was the first time I had ordered a download, could take up to 4 hours. Use the latest Acrobat tools-Subscribe to get ongoing access to the latest features, security updates, and upgrades from the company that invented PDF-at no extra cost.īought this from Amazon - had email saying download was available in Games and Software Library - no download button.Edit PDF text and images-Use a familiar point-and-click interface to edit PDF documents intuitively-right within Acrobat from your desktop or iPad.Instantly edit scanned documents-Take pictures of paper documents with the Adobe Scan mobile app and automatically convert them to editable PDFs with automatic font matching, so new edits blend right in.With Adobe Document Cloud services, you get instant access to PDF tools across your desktop, browser, tablet, and smartphone-so you can start and resume tasks from anywhere.

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